Your applicable legislation: Colombia
Colombian consumer law (Ley 1480 de 2011, Estatuto del Consumidor) and data protection law (Ley 1581 de 2012). Consumer authority: Superintendencia de Industria y Comercio (SIC). See our Refund Policy for the withdrawal and guarantee details.
Important Notice
These Terms of Service govern the purchase, licensing, and use of all products and services provided by Zaryx Studios, a company based in Colombia serving customers worldwide. By purchasing, downloading, commissioning, or using any product or service, you agree to be legally bound by these Terms. If you do not agree, please refrain from using our services. Nothing in these Terms limits the mandatory consumer rights granted by the legislation that applies to you.
1.1. By accessing, purchasing, downloading, commissioning, or using any product or service provided by Zaryx Studios ("we", "us", "our"), you agree to be legally bound by these Terms of Service ("Terms").
1.2. Zaryx Studios is a company based in the Republic of Colombia and offers its products and services online to customers worldwide. The legislation applied to you is the one most favorable to you as a consumer: Colombian law as our baseline, or the law of your country of residence whenever it grants you more (the "best-law principle").
1.3. If you do not agree with any part of these Terms, you must immediately cease using our services and refrain from purchasing or downloading any products.
1.4. These Terms constitute a binding legal agreement between you ("you", "the user", "the consumer") and Zaryx Studios. Continued use of our services constitutes acceptance of any updates or modifications to these Terms.
1.5. Definitions:
1.6. Nothing in these Terms limits your Consumer Rights. Where any provision of these Terms conflicts with mandatory consumer law, the law prevails.
2.1. Full payment is required before gaining access to any product, service, download, or Licence.
2.2. All payments are final, except where a refund is available under our Refund Policy or is required by the mandatory consumer legislation that applies to you.
2.3. Payments must be made exclusively through our official webstore or authorized marketplaces (e.g. BuiltByBit).
2.4. Splitting payments, purchasing on behalf of third parties, sharing payment accounts, or cost-sharing arrangements are strictly prohibited and may result in immediate Licence termination without compensation.
2.5. You must be at least 18 years old, or have permission from a parent or legal guardian, to purchase our products or services.
2.6. All prices are displayed in the selected currency and exclude applicable taxes unless stated otherwise. You are responsible for any taxes applicable to your purchase.
2.7. Distance sales. Purchases made on our website are distance sales concluded by electronic means. In accordance with Law 527 of 1999 and Article 46 of Law 1480 of 2011, before completing a purchase you are informed of the availability of the product, its price, delivery terms, the right of withdrawal and the term to exercise it, and our contact details.
2.8. Refunds, returns, and the right of withdrawal are governed by our Refund Policy, available at /refunds.
3.1. All products are licensed, not sold. Purchasing a product grants you a limited, non-exclusive, non-transferable, and non-sublicensable Licence to use the product under these Terms.
3.2. Licences are registered to the individual who completes the purchase and may not be shared, transferred, or reassigned.
3.3. Products may only be used in projects, servers, or environments owned and controlled by the Licence holder, unless otherwise agreed in writing.
3.4. Use of products in server packs, pre-configured servers, templates, or any form of bundled or resold service is strictly prohibited unless explicitly authorised via a written commercial agreement.
3.5. The Licence granted is perpetual for the version purchased, subject to continued compliance with these Terms and to the enforcement provisions of section 9.
4.1. Plugins and software products provided by Zaryx Studios use a licence enforcement system to protect our intellectual property.
4.2. To ensure Licence compliance, we may collect and process technical data including but not limited to: server IP addresses, hardware identifiers (HWID), Licence keys, and product name and version. This processing is described in our Privacy Policy.
4.3. This data is used solely for Licence validation, fraud prevention, and blocking Licences or users who violate these Terms.
4.4. You may not bypass, disable, modify, or interfere with any licence or protection system, nor assist others in doing so.
4.5. Decompiling, deobfuscating, reverse-engineering, modifying, or attempting to access the source code of any plugin or software product is strictly prohibited.
4.6. Software products are provided "as is", to the maximum extent permitted by law. This clause does not limit the mandatory guarantee or conformity rights granted to consumers by the legislation that applies to you (in Colombia, Article 11 of Law 1480 of 2011), as described in our Refund Policy.
5.1. Builds, maps, schematics, and other creative assets are protected works. Purchasing such assets grants a Licence for use only, not ownership.
5.2. You may not resell, redistribute, sublicense, share, or include builds or maps in server packs, pre-configured servers, or commercial offerings without explicit written permission.
5.3. Modifying a build does not remove its licensing restrictions. Any derivative work remains subject to these Terms.
5.4. Attribution requirements, if applicable, must not be removed unless explicitly stated in the applicable Licence.
Unless explicitly authorised in writing by Zaryx Studios, you may not:
• Resell or redistribute any product or access to any product
• Transfer Licences to third parties
• Sublicense products to clients or end users
• Include products in server hosting offers, server packs, or resale bundles
• Claim ownership or authorship of our products
• Use products in violation of applicable law
• Use our products or services for any illegal, unethical, or unauthorized purpose
7.1. Zaryx Studios offers custom commissions including but not limited to: custom Minecraft plugins, custom builds and maps, Discord bots, websites, and other software solutions. Commissions are goods made to your specifications and, as such, are exempt from the right of withdrawal (see our Refund Policy, section 6).
7.2. The price of any commission is analyzed and determined individually based on scope, complexity, deadlines, and specific requirements of each case. The agreed scope and price are confirmed in writing before payment.
7.3. Plugin Commissions — Ownership & Source Code:
7.3.1. For plugin commissions, unless otherwise agreed in writing, the intellectual property rights belong to the client who contracted the commission.
7.3.2. The client will receive the full source code, free of charge, without obfuscation.
7.3.3. Zaryx Studios will never sell the source code of its non-commissioned (standard) plugins under any circumstances.
7.3.4. Zaryx Studios retains the right to reuse generic knowledge, techniques, and experience acquired during development, provided no proprietary or identifying elements of the commissioned plugin are reused.
7.4. Plugin Commissions — Updates & Maintenance:
7.4.1. By contracting a plugin commission, the client is entitled to 5 minor updates and 2 major updates at no additional cost.
7.4.2. Once the included updates are exhausted, the client may purchase individual updates (minor: min. $0.40 USD, major: min. $1.20 USD) or subscribe to the Premium Updates Service.
7.4.3. The Premium Updates Service ($10 USD/month or $100 USD/year) includes up to 10 major and 50 minor updates per month.
7.5. Builds & Other Commissions:
7.5.1. Ownership, resale rights, revenue sharing, and permitted uses are defined on a case-by-case basis and must be agreed upon in writing.
7.5.2. If the client agrees to allow Zaryx Studios to commercially sell or reuse a commissioned product, a discount may be applied. The discount percentage is determined individually.
7.6. Other Custom Services:
7.6.1. For commissions such as Discord bots, websites, or other custom software, ownership, source code access, resale rights, and maintenance terms are evaluated on a case-by-case basis.
8.1. Zaryx Studios does not sell source code as part of standard product purchases.
8.2. Purchasing a product does not grant ownership of its source code.
8.3. Source code may only be provided under a separate, signed agreement explicitly granting such rights.
8.4. You may not share, leak, resell, or republish any source code obtained under any circumstances.
8.5. Any breach of this policy will result in immediate legal action and permanent termination of all Licences.
9.1. Any violation of these Terms may result in:
9.2. No compensation or refund will be provided in cases of enforcement due to violations, without prejudice to the mandatory statutory rights of consumers under the legislation that applies to you.
9.3. Zaryx Studios reserves the right to investigate any suspected violation and may request additional information to verify compliance.
9.4. Before permanent enforcement, we will, where reasonably possible, notify you in writing of the alleged violation and grant you a reasonable period to respond, unless immediate action is required to prevent fraud or further abuse.
10.1. Products purchased through third-party marketplaces are additionally governed by the licence terms of those platforms.
10.2. In the event of a conflict, the more restrictive terms shall apply.
10.3. Zaryx Studios is not responsible for any downtime, data loss, or issues arising from third-party platform dependencies.
11.1. Zaryx Studios reserves the right to modify these Terms at any time, provided that: (i) changes never reduce your Consumer Rights under the legislation applied to you, and (ii) changes affecting your rights take effect no earlier than fifteen (15) days after publication, except where required by law.
11.2. Continued use of any product or service after modifications constitutes acceptance of the updated Terms, except where mandatory consumer law requires an express consent, in which case we will obtain it.
11.3. We will make reasonable efforts to notify users of significant changes via email or through our website.
12.1. Consumers have statutory protection rights that cannot be waived or limited by these Terms. For consumers in Colombia, these rights are granted by Law 1480 of 2011 (Estatuto del Consumidor) and are supervised by the Superintendencia de Industria y Comercio (SIC).
12.2. Right of withdrawal (derecho de retracto). Under Article 47 of Law 1480 of 2011, consumers in Colombia may withdraw from distance sales within five (5) business days from the delivery of the product, in the cases and with the exceptions established by law. For digital products that have been delivered and can be downloaded or used, and for personalized or customized goods, the right of withdrawal does not apply.
12.3. Legal guarantee (garantía legal). Under Article 11 of Law 1480 of 2011, products are covered by a legal guarantee. If a product does not comply with the quality, suitability, or safety promised, you may require the repair, replacement, or refund of the price, as established by law and in our Refund Policy.
12.4. Refunds must be paid in money and in full, without discounts or withholdings, within a maximum of thirty (30) calendar days from the exercise of the right of withdrawal, in accordance with Article 47 of Law 1480 of 2011.
12.5. Claims may be submitted directly to us at support@zaryxstudios.org and we will respond within fifteen (15) business days (Article 58, numeral 5 of Law 1480 of 2011). If the claim is not resolved to your satisfaction, you may file a complaint with the SIC (www.sic.gov.co, line 01 8000 910165) or before the competent courts.
12.6. For customers outside Colombia, the corresponding consumer protection law of their country of residence applies, and this policy does not limit it.
13.1. Zaryx Studios is established in the Republic of Colombia. These Terms and any dispute arising out of or in connection with them are governed by the laws of the Republic of Colombia, without regard to conflict-of-law rules.
13.2. For consumers in Colombia, disputes may be submitted, at the consumer's choice, to the Superintendencia de Industria y Comercio (SIC) in exercise of its administrative or jurisdictional functions, or to the competent civil courts of Colombia.
13.3. For customers located outside Colombia, this clause does not limit mandatory provisions of their local consumer protection law. Where local law grants consumers the right to bring disputes before their local courts, that right prevails over this clause.
13.4. If any provision of these Terms is held to be invalid or unenforceable under applicable law, including for reasons of consumer protection, the remaining provisions shall remain in full force and effect, and the invalid provision shall be replaced by a valid provision that best reflects the parties' intention.
By purchasing, downloading, commissioning, or using any product or service from Zaryx Studios, you acknowledge that you have read, understood, and agreed to these Terms of Service.
Failure to comply with these Terms may result in permanent loss of access to Zaryx Studios products and services.
These Terms do not limit the mandatory statutory rights of consumers. If you have any questions regarding these Terms, please contact us at support@zaryxstudios.org or join our Discord server.
By purchasing, downloading, commissioning, or using any product or service from Zaryx Studios, you acknowledge that you have read, understood, and agreed to these Terms of Service.